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» Innovation Case Studies Please note: This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source. |
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ExcerptsThe Indian IT Software IndustryNiche PlayersOver the years, several small and medium-sized IT companies like i-flex and Ramco emerged, primarily focusing on specialized segments within the industry. Their approach differed from that of IT majors, which aimed at offering end-to-end solutions. I-Flex
Ramco SystemsHeadquartered in Chennai, Ramco focused on consistently upgrading its product offerings in tune with changing customer and industry requirements. Established in 1989, the company emerged as a global provider of enterprise solutions. The company, over the years, specialized in developing Enterprise Resource Planning (ERP) products...
InfosysInfosys is one of the most successful companies in the Indian IT software and services industry. This can be gauged from the fact that during 1999 and 2004, the company registered an eight-fold increase in its revenues from $121 mn to $1.06 bn. Among the IT majors, Infosys was known for its relentless customer focus and extending its relationship with them to a new level by entering into specific partnership agreements... |
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